What is Website Maintenance?
Many times, a company or individual will design or create a website for a business and then make you wait weeks for updates to your site. Other companies offer to provide you with a website, and then expect you to manage complicated changes and updates using an even more complicated and costly CMS (Content Management System).
Website maintenance is the largest part of our customer service work – done behind the scenes to help keep your site online and up to date with quick turn around time and reliable, discreet service. We can coordinate all of your web services including maintenance & hosting!
Some small businesses and companies can’t afford to have a trained, full-time person on staff to make changes and updates to their website once a month. Mirror Images can provide maintenance services for your business website, at an affordable rate, as needed.
Contracted services give you or your company a lower rate and priority service. Turn-around time on basic changes or updates is 24-48 hours, and in most cases the work is done the same day! Sites not hosted on our servers will have a slightly higher rate for maintenance.
Available Maintenance Services
Mirror Images offers three types of maintenance services to accommodate the needs of every business. Your site does not need to be hosted with us to receive service!
Only available to Mirror Images hosting customers.
No contract or deposit required. Submit your request for updates to your site and have the work completed within 72 business hours. Work is billed at $55 per hour, with a minimum charge of $20. Work requested to be completed after business hours, on weekends or holidays will be charged at $65.00 per hour with a minimum charge of $25.00. Work is released to your website after invoice has been paid in full.
Mirror Images Hosting not required. Priority Service. Contract with deposit required.
Work requests are completed within 24 business hours and charged to your retainer at a rate of $45/$50 per hour, minimum charge of $15. Other terms apply. Call for details.
Existing customers can click here to set up a new maintenance contract. All others, please contact Mirror Images for more details.
Highest Priority Service – Exclusively available to Mirror Images hosting customers.
This service plan includes maintenance & WordPress services if needed. Also includes hosting plan of your choice. Work requests are completed within 12 hours. First priority service, no minimum charge, reduced charges for after hours, weekends or holiday updates.