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ph: 716-672-5755
What is Website Maintenance?
Design Services...
More Information...
Who We Help
Some of the organizations
we currently assist with site maintenance services include:
· Buffalo Brewfest
· Mountain Extreme
· Palm Tree Paperie
· Manhattan Laser
· Concord Grape Belt Heritage Association
Many times, a company or individual will design or create a website
for a business and then make you wait weeks for updates to your site.
Other companies offer to provide you with a website, and then expect you
to manage complicated changes and updates using an even more complicated
and costly CMS (Content Management System).
Website maintenance is the largest part of our customer service work
- done behind the scenes to help keep your site online and up to date
with quick turn around time and reliable, discreet service. We can
coordinate all of your web services including maintenance, hosting &
domain services!
Some small businesses and companies can't afford to have a trained,
full-time person on staff to make changes and updates to their website
once a month. Mirror Images can provide maintenance services for
your business website, at an affordable rate, as needed.
Contracted services give you or your company a lower rate and
priority service. Turn-around time on basic changes or updates is
24-48 hours, and in most cases the work is done the same day!
Sites not hosted on our servers will have a slightly higher rate for
maintenance.
Available Maintenance Services
On-Request
Only available to Mirror Images hosting customers.
No contract or deposit required. Submit your request for updates to your
site and have the work completed within 72 business hours. Work is
billed at $55 per hour, with a minimum charge of $13.75. Work requests
required to be performed after business hours, weekends or holidays
billed at $65 per hour, minimum of $25.00. Work is released to your
website after invoice has been paid in full.
Maintenance Retainer
Priority Service
Contract and deposit required. Work requests are completed within 48
business hours and charged to your retainer at a rate of $45 per hour,
minimum charge of $10 for sites hosted with Mirror Images. Websites not
hosted with Mirror Images will be billed at $50 per hour, with a minimum
charge of $12.50. Changes under contract are immediately available on your website.
Work requests required to be performed after business hours, weekends or
holidays billed at $65 per hour, minimum of $25.00 and deducted from your
retainer. Charges exceeding your retainer balance are billed at the contracted
rate for the first hour.
We do not provide maintenance service to FrontPage or ASP.NET
websites at this time.
Premium Service Plan
Highest Priority Service. Only available to Mirror Images hosting
customers.
Billed in Quarterly or Annual installments with the option to include
Signature 10GB Hosting. New domain registration or annual renewal with
Mi-Domains.Com
is also included. Work requests are completed within 12 to 24
hours. This plan gets first priority service,
reduced maintenance charges, no minimum charge, no additional charges
for after hours, weekends or holiday updates. Three services levels
are available:
- Silver Service -
Up to 4 hours priority service per month.
Additional hours billed at $40 per hour.
$480 per quarter ($160 p/mo) ~ $1760 annual ($160 p/mo, 1 month free)
- Gold Service -
Up to 6 hours priority service per month.
Additional hours billed at $35 per hour.
$630 per quarter ($210 p/mo) ~ $2310 annual ($210 p/mo, 1 month free)
- Platinum Service -
Up to 8 hours priority service per month.
Additional hours billed at $30 per hour.
$720 per quarter ($240 p/mo) ~ $2640 annual ($240 p/mo, 1 month free)
Add Signature 10GB Hosting to any of the above service plans
for only $30 p/qtr, $110 annual.
Contact us today for details and rates or
review our maintenance policies page and
maintenance FAQ for basic information.
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