HEY! Where did my website go??? There is a page there that says I'm having temporary difficulties.
If you are seeing that page where your web site should be, chances are your web hosting payment was not received by the due date. Contact our office if you sent payment and are still seeing that message.
If you have not sent payment, your site will be restored after your account has been paid in full including the $10 reconnection fee.
Hosting invoices not paid in full by the 15th of the service month will result in your hosting termination. We will not be responsible for files contained in your website after termination.
More Billing questions...
1.) When are hosting invoices issued?
2.) When are hosting invoices due?
3.) What credit cards or payment types do you accept? (Payment Options)
4.) What are the billing terms for maintenance to my website?
5.) How can I save money on my hosting charges? (Discounts)
6.) How can I save money on my web site maintenance?
7.) Do you offer paper invoicing?
8.) I never received my invoice notice. Why?
9.) How do I change my billing address and/or email information?
10.) HEY! Where did my website go??? There is a page there that says I'm having temporary difficulties.
11.) If I stop my hosting in the middle of billing cycle, what kind of refund can I expect?
12.) Why can't my billing email address be associated with my domain name?