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FAQ TOPICS

I received a domain registration renwal notice in the mail from Domain Registry of America, but I thought my registration was with you. What's going on?

You are the subject of an attempted "Domain Slam". Much like nefarious long distance companies that attempt to switch your long distance service without you knowing it, domain slammers attempt to get you to switch registrars or pay for renewals.

At first glance appears the paper appears to be a renewal notice and invoice sent to you by postal mail. Read the "invoice" carefully - the fine print will tell you that it is not a true invoice, but an offer for you to transfer your domain to their service at what is a higher rate per year.

More Domain Services questions...

1.) What is my domain name?

2.) I don't understand the difference between a domain, a website and a web host.

3.) Why is my domain registration renewal billing notice different than my other invoices?

4.) I don't want to deal with renewing/registering my domain. Can you renew my domain for me, and then bill me?

5.) I've lost the password to access my domain account, what do I do?

6.) I've lost my login information for my domain management account and the email address on my account is no longer valid. What do I do?

7.) I received a domain registration renwal notice in the mail from Domain Registry of America, but I thought my registration was with you. What's going on?

8.) (Authorization Codes) I am trying to transfer a domain into or out of your service and I am being asked for an "authorization code". What is that and where do I find it?

9.) How do I change the contact information for my domain(s)?

10.) What should I use for my nameservers when I register my domain?

11.) What is 'URL Forwarding'?

12.) What is 'TransferLock'?

13.) How do I remove or turn off the TransferLock for my domain?

14.) Why did I receive an ICANN Whois Update Notice?

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